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ShoreTel Appoints Secom Communications Technologies as Value-Added Distributor for the Netherlands

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SUNNYVALE, CA, December 11, 2006 - ShoreTel, Inc., the fastest growing IP PBX company worldwide and the leader in customer satisfaction, today announced the appointment of Secom Communications Technologies as its Value-Added Distribution partner for the Netherlands.

Secom, a company with 13 years telecoms experience specialising in IP solutions, will distribute and support ShoreTel's' award-winning VoIP systems to resellers, systems integrators and channel partners in the Netherlands.

Being as obsessed with customer satisfaction as it is with revenue and profit, ShoreTel has chosen to implement a two tier distribution model in most of Europe, as it is convinced this is the best structure to ensure that its customer are not only satisfied - but are delighted with the company's products and services.

In announcing the appointment Geoff Gudgion, ShoreTel's EMEA Managing Director stated, "Secom's IP expertise and experience is an ideal fit for ShoreTel, as they share our passion for customer satisfaction and providing customers with real value for money".

The ShoreTel system is a completely integrated IP phone system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions. It is built from the ground up to be the easiest to use, easiest to manage, full-featured IP PBX system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because their phone system appears and behaves as one, unified system.

"ShoreTel's two tier distribution model, combined with its innovative product range and customer satisfaction ethos, should enable the company to grow its market share in Europe at similar levels to its impressive US growth rates" commented Keith Humphreys, Managing Consultant of euroLAN.

In addition to distributing ShoreTel's range of IP PBX products Secom provides additional value to it business partners and resellers through the provision of consultancy, marketing, training and support services.

"It's our job to deliver value added services to ShoreTel's products" stated Bernard Edelenbos a Director of Secom CT.

About Secom Communications Technology

Secom CT is a 13 year old IP solutions distributor in Holland offering and supporting products and services based around IP telephony, IP camera security and IP intercom systems. For its IP telephony solution Secom CT has chosen to distribute Shoretel's IP PBX product range. In addition to Shoretel, Secom C.T. wants to be a value added distributor by supporting its resellers in consultancy, marketing and support. Any wishes a company may have with regard to communication such as saving money on MAC (moves adds and changes) or integrating their phone-system with their CRM application, or a company wanting to be able to use one receptionist for all there buildings across a country or worldwide, will need ShoreTel. In most cases spending money on traditional phone systems is "penny wise pound foolish". For additional information contact Bernard Edelenbos or Janwillem Swart +31 72 50 53 890

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company worldwide and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit or call Bruce Reid at Zonic Group on +44 (0)1672 811 544

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