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ShoreTel Inks Distribution Agreement with Tech Data Canada

Extends ShoreTel business communication solutions to broader Canadian market
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SUNNYVALE, Calif., Sept. 19, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced a new distribution agreement with Tech Data Canada, the Canadian subsidiary of Tech Data Corporation. The agreement aims to increase local market specialization and availability of ShoreTel business communications solutions to partners and customers in all Canadian Provinces and Territories.

Tech Data Canada offers expertise in IP telephony, wireless networking and VoIP technologies and maintains a strong partner base of over 5,000 technology resellers and solution providers. ShoreTel’s partnership with Tech Data Canada will give resellers the ability to operate effectively in local currencies and time zones and with local inventory, offering stand-alone ShoreTel products, as well as fully integrated, multi-vendor solutions designed to best meet customer needs.

As ShoreTel continues to scale its global reach and extend deeper into the Canadian market, the addition of an experienced, value-added distributor such as Tech Data Canada will ensure ShoreTel continues to deliver unsurpassed quality and value to Canadian customers. This agreement is part of ShoreTel’s recently announced global two-tier channel distribution strategy.



“Demand is high for an affordable, scalable business communications solution that is easy to deploy and will support an increasingly mobile workforce. We’re thrilled to work with Tech Data Canada to deliver ShoreTel’s brilliantly simple line of UC products throughout the Canadian market, and we are confident that the relationship will empower our partners and customers to find the ShoreTel solution best suited to their unique communications needs and resources.”

-       George Pappas, Country Manager, Canada, ShoreTel

“We are thrilled and excited to establish this relationship with ShoreTel. This will further strengthen our position as a leading destination for voice and data solution providers while expanding our technical support in the Unified Communications arena.”

-       Greg Myers, VP Marketing, Tech Data Canada

“We're pleased with the recent announcement from ShoreTel to enter into two-tier distribution for their industry leading Unified Communications and Mobility Solutions. This creates a highly efficient route to market for Black Box Network Services and our ShoreTel customers through Tech Data's best in class logistics coupled with industry-leading e-business and IT tools. We believe Tech Data's superior capabilities and their attention to detail will help Black Box Network Services continue to meet and exceed the expectations of our enterprise customers. Black Box Network Services Canada is happy to be partnered with ShoreTel and Tech Data, both strong partners to help delight our customers and grow our Canadian business.”

-       Brian Gendron, General Manager, Black Box Canada


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About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; United Kingdom; Sydney, Australia; and Singapore. For more information, visit


Legal Notice Regarding Forward-Looking Statements

ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the “safe harbor” provisions of the federal securities laws, including, without limitation, statements relating to ShoreTel’s growth potential. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the pace of the global economic recovery, particularly in the United States, and the impact thereof on information technology spending, our reliance on third parties to sell and support our products, risks associated with an expanded two-tier distribution model, and other risk factors set forth in ShoreTel’s Form 10-K for the year ended June 30, 2010 and Form 10-Q for the quarter ended September 30, 2010.

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